Should we be creating more content but at a low level of quality, or less content at a high level of quality? For law firms looking to make an impact with their content, this question poses a false dichotomy. There is another alternative, which is to produce a high level of content at a high level of quality. If you are, in fact, hoping to make an impact with content marketing, there is no choice other than to do more, better.

What is Content Marketing?

Smart brands—law firms and otherwise—have come to understand that old-school, mass-market, interruptive styles of marketing, such as traditional advertising, aren’t working any longer. Consumers of all types of products and services, from light bulbs to legal services, are finding new ways to consume information, and are ignoring brands who are interjecting what they want people to hear and see, rather than creating stories consumers want to hear and see themselves.

Rather than one-off ad campaigns and self-centered marketing materials, law firms that produce content that inspires, educates, and entertains members of their target market, while using a consistent, authentic editorial voice, are succeeding in breaking through in today’s challenging and crowded marketplace for content. The best law firm content marketing, be it in the form of website content, articles, video, or audio, focuses on the client’s information needs and not the firm’s own preferences.

In 2013, upon joining Bloomberg Media Group as its new CEO, Justin Smith sent Bloomberg's media team a memorandum describing his approach and philosophy to journalism. At a time when the media industry was experiencing massive disruption (which has since accelerated), and its primary revenue source of advertising was declining precipitously, Smith had this to say:

“All business is bifurcated into two distinct worlds: the struggling traditional segment that longs for a simpler, more profitable past that will never return; and the vibrant, entrepreneurial segment that reinventing commerce before your eyes.”

The same can be said of the legal industry in 2018. In fact, this same sentiment is expressed in the 2018 Report on the State of the Legal Market, published by Georgetown University Law Center and Thomson Reuters Legal Executive Institute, which suggests that too many law firms are fighting the “last war” by operating and adapting (or not adapting) based on how the market has behaved in the past, and not on what’s to come. Just as in the media sector, this has created opportunities for entrepreneurial law firms and alternative services providers to step in and exploit the situation through hustle and innovation.

Polls suggest that over 80 percent of Americans want to write a book, but only a small percentage of them actually do. That being said, book publishing is on the rise. Self publishing is easier than ever, and Amazon offers an amazing marketplace to sell books.

A few days ago I launched a new book called The Essential Associate: Step Up, Stand Out, and Rise to the Top as a Young Lawyer. It’s a book that provides my take on what is required to succeed as a young associate in the practice of law and the business of law in today’s competitive environment, and also includes the insights of dozens of top lawyers, general counsel at Fortune 500 companies, and leading consultants to the legal industry whom I interviewed as part of the research for the book.